Shipping
There is free shipping within the UK on all orders over £20. For orders less than £20, there is a £1.99 standard delivery charge.
Same day processing
We aim to dispatch all orders received by 3pm on the same day.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Please note that, for some destinations and postcodes, we may not always be able to provide tracking information.
If you haven’t received your order within 10 working days of receiving your shipping confirmation email, please contact us at customercare@chosry.com with your name and order number, and we will look into it for you.
International delivery
We can ship to almost anywhere in the world. Note that there are restrictions on some products, and we cannot guarantee delivery to all international destinations.
Please contact us with your full delivery address if you need an international shipping quote.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Chosry is not responsible for these charges if they are applied and are your responsibility as the customer.
If you have any further questions, please don't hesitate to contact us at customercare@chosry.com.